Cluster Director, Commercial

About the role

The Cluster Director, Commercial leads the commercial strategy for two luxury resort properties in Montenegro. Reporting to the Complex General Manager, the role oversees Sales and Revenue Management, driving revenue, profitability and market share across the cluster.

Key responsibilities

• Develop and execute an integrated commercial plan that targets RevPAR, ADR, occupancy and market share growth.
• Lead the Sales and Revenue Management teams, setting KPIs, budgets and performance targets.
• Manage key accounts and strategic partnerships, expanding business in domestic and international markets.
• Collaborate with Marketing, Finance and Operations to align pricing, distribution and demand‑generation activities.

Required profile

• Proven senior leadership experience in hospitality commercial functions, preferably overseeing multiple properties.
• Strong analytical mindset with the ability to interpret market trends, forecast performance and implement corrective actions.
• Excellent stakeholder management skills, capable of building relationships with luxury travel advisors, consortia and corporate partners.

Required skills

• Strategic commercial planning and execution.
• Revenue Management expertise, including pricing, segmentation and inventory control.
• Budgeting, forecasting and financial performance analysis.