Events Executive – Luxury Island Resort
Mamula Island by Banyan Tree · Herceg Novi
Opis pozicije
About the role
We are seeking an Events Executive to plan and deliver memorable events on our historic 19th‑century fortress island at the entrance to the Bay of Kotor. The role combines meticulous attention to detail with a big‑picture vision, ensuring each event begins with a boat ride and ends with a story that reflects our luxury hospitality standards.
Key responsibilities
- Support the planning, coordination and execution of assigned events from inquiry to post‑event follow‑up.
- Prepare detailed proposals, operational plans, run sheets and related documents in line with client requirements and hotel standards.
- Maintain daily communication with clients, ensuring clear understanding of expectations and timely responses.
- Coordinate with all operational departments (F&B, Front Office, Housekeeping, Engineering, Spa, etc.) for seamless execution.
- Monitor event setup, execution and dismantling, ensuring compliance with standards, deadlines and client specifications.
- Ensure event spaces are prepared according to brand standards and agreed schedules.
- Track event quality and guest satisfaction, proactively resolving any issues.
- Maintain accurate records of contracts, function sheets, invoices and post‑event reports.
- Identify upselling opportunities to support revenue growth.
- Collaborate with Sales & Marketing to convert inquiries into confirmed bookings.
Required profile
- Experience in event organization, hospitality, hotel operations, banquets or a related field.
- Strong understanding of event planning processes, operational workflow and on‑site execution.
- Excellent communication and interpersonal skills with a focus on guest experience.
- Proven ability to work under pressure, meet tight deadlines and maintain high accuracy.
- Strong problem‑solving skills and quick decision‑making during operational execution.
- Flexibility to work shifts, including evenings, weekends and holidays as needed.
- Ability to work as part of a team and coordinate across multiple departments.
- Excellent command of English; additional languages are an asset.
Required skills
- Proficiency in MS Office Suite (Word, Excel, PowerPoint).
- Experience with event management systems (preferred).
What we offer
- A dynamic, supportive and inspiring work environment with growth opportunities.
- Career development within a prestigious luxury hotel renowned for hospitality excellence.
- Continuous learning and professional development programmes.
- Two days off per week, complimentary staff meals during shifts and a monthly accommodation allowance.
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Mamula Island by Banyan Tree
Herceg Novi
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