Senior Forward Deployed Engineer

About the role

Refractal is an AI security company building the infrastructure organisations need to defend against autonomous AI threats. As a Senior Forward Deployed Engineer you will lead Refractal deployments for organisations across Europe, including in the public sector, working inside customers' security, risk and AI teams to get the product running in their environments and feed what you learn back into the product.

Key responsibilities

• Lead technical deployments from first integration to production, with clear plans, owners and success criteria.
• Integrate Refractal with customers' AI agents, copilots, models and security tooling.
• Translate customer policies and regulatory requirements into enforceable controls.
• Run technical discovery, demonstrations and evaluations with the founders.
• Build connectors and reference implementations, and ship fixes into the core product.

Required profile

• 5+ years in software engineering, including 2+ in customer-facing roles such as forward deployed, solutions or technical consulting.
• Calm, clear communication with senior stakeholders and engineers.
• Willingness to travel to customer sites across Europe.
• Nice to have: a background in security or regulated industries; Montenegrin, Serbian, Bosnian or Croatian.

Required skills

• Strong Python.
• Confidence across APIs, cloud and identity.
• Hands-on experience building with LLMs and AI agents.

What we offer

• Salary of 40,000 to 95,000 EUR gross per year.
• Competitive equity.
• Pension contribution.
• Private medical and dental cover.
• Visa and relocation support.