Infrastructure Operations Engineer (Remote)

About the role

CloudLinux, a remote-first company delivering Linux infrastructure and security products, is looking for an Infrastructure Operations Engineer (Linux) to join its Infrastructure Team. The Operations (L1) team provides access, compute resources and internal services, runs production infrastructure and improves recurring work through documentation and automation. The role is fully remote.

Key responsibilities

• Handle onboarding, offboarding and access-management requests following established procedures (least privilege, proper approvals, functional checks).
• Triage and resolve Linux and infrastructure requests and incidents, escalating to a named owner when needed.
• Provision hosts and make production changes across bare metal, private cloud and public cloud, with rollback and post-change verification.
• Manage DNS, firewall and operating-system changes, and monitor infrastructure, responding to alerts and incidents and keeping requesters informed.
• Handle Jira requests according to agreed priorities and response times, deploy standard services from runbooks and document recurring procedures such as backup coverage.

Required profile

• Hands-on experience troubleshooting Linux systems in a real or production-like environment; RHEL-family systems preferred.
• Ability to own an incident or ticket: gather evidence, prioritize by impact, communicate progress, verify recovery and escalate with a clear hypothesis.
• Experience executing standard production changes safely, including rollback and post-change verification.
• Clear spoken and written English for asynchronous remote work.

Required skills

• Working knowledge of TCP/IP, DNS, HTTP and TLS, able to isolate OS, network and application failures.
• Hands-on experience with at least one virtualization or cloud environment.
• Ability to read and adjust existing automation or write small Bash or Python improvements, with verification before production changes.
• Nice to have: OpenNebula, KVM, Ansible, Terraform, GitLab CI, Jenkins, Git, FreeIPA, LDAP or Google Workspace administration.

What we offer

• Fully remote work with flexible hours and the option to work from anywhere in the world.
• Paid 24 days of vacation per year, 10 national holidays and unlimited sick leave.
• Private medical insurance, co-working and gym/sports reimbursement, and a budget for education.
• A focus on professional development and the chance to win a reward for an innovative idea that could be patented.